The Mosquito Joe Million Dollar Club: Paul VanWagner

 

Mosquito Joe continues to be a leading brand in the mosquito control industry. We now have franchisees who’ve made over $1M and some approaching $2M in gross revenue this year! Once a franchisee reaches this milestone, they’re officially part of an elite group known as the Million Dollar Club (MDC). Mosquito Joe rewards franchisees for this exceptional achievement by coming together in Napa Valley, CA for a little R&R! Over the course of two days, franchisees collaborate amongst themselves, sharing best practices and success stories. It’s truly admirable to witness the knowledge shared and relationships built throughout the duration of this event. These franchisees have earned national recognition and deserve to be rewarded for the hard work they put into their businesses day in and day out. Congratulations to our 2018 Million Dollar Club members!

We could talk all day about what it takes to join this club, but who better to describe their journeys than the members themselves? Our blog series The Mosquito Joe Million Dollar Club visits with different franchise owners to talk about their franchising story. This week, we talked with Paul Van Wagner, owner of Mosquito Joe of Montgomery County. Paul joined Mosquito Joe in 2015. He currently owns 4 territories and is joining the Million Dollar Club for the first time this year. Check out our conversation with him below!

1) Why did you start looking into franchising, and why did you ultimately choose Mosquito Joe?  

I was looking for a business for my son to get into that he could operate and grow with. And we wanted to find a business where we could help our community. Eliminating annoying, disease carrying insects helps everyone and our MoJo customers can make outside fun again!

2) What do you enjoy most about being a franchise owner?

I have been self-employed since I was 22 years old, so it’s in my blood. But the MoJo Franchise was highly recommended by a good friend and MoJo Zee, Kurt Godwin, and he was right on, as the Corporate support and culture of everyone in the company have been over the top. MoJo only uses the highest quality products and our customer service and communication with our customers is the best in our industry.

3) Who are the primary employees in your business and how do they contribute to your success?

The first season in 2015, my son, John, and I ran the business with one part time office staff and 4 techs. It was a real challenge as the business did much better than expected. I wanted to pull my hair out by September that first season. But it was a great way to learn the entire business and I would not change a thing now.

4) Describe your current business operation: how many employees, how many trucks, how many territories? 

We hired an awesome office manager in 2016, Bari.  She runs the office and office staff. John is the operations manager and oversees the techs and support for all operations. We had 5 office staff and 21 techs for the 2018 season running 9 vans. We own 4 territories. We will always be fully staffed so we can offer the customer service our community deserves and expects.

5) What is one piece of advice you would offer to first year Mosquito Joe franchisees?

Learn it from the ground up. Learn everything you can so you will be the person training and teaching the staff the way you want them trained. The Corporate office can provide excellent training, but you may want to tweak some of that to fit your needs. Franchisees and all their staff should go to the training the Corporate office provides and reach out to existing zees for advice. Why reinvent the wheel! Much of our success is due to the support and advice we received from our good friends and MoJo Zees, Kurt and Melissa Godwin.

6) What is one piece of advice you would offer to someone just beginning their search for a franchise opportunity?

I cannot stress enough how important it was for us to have the support from the MoJo Corporate office and from other experienced MoJo Zees. This was invaluable to us. For anyone looking for a franchise opportunity, the MoJo brand is new/young enough to have exceptional growth opportunity, but old enough to also be the “Best/Top” brand in the outdoor pest control industry. I think MoJo is close to surpassing our top competitor who has been in business almost twice as long.

7) How did you feel becoming a member of the Million Dollar Club?

Making the MDC was awesome, it’s a goal we had set for our 3rd year and we just missed that, but we surpassed it in 2018 and the next goal will be 2 million in the next few years.

 8) Where do you see your Mosquito Joe business in the next 2-3 years?

We opened our last (4th ) territory in 2018 (we will only service our local community, Montgomery County, MD, so we can always provide exceptional customer service). I feel like MoJo is the “go-to” vendor for outdoor pest control in our area due to all the reasons that make us the best. We anticipate to continue our year over year growth and believe we will hit the 2 million mark in the year 2020. John and Bari will have more control of the business moving forward. The goal when we purchased the business was to provide an opportunity for our son to get into a business he could operate and help grow. It has turned into more than that, as it will also provide us with a supplement income over the coming years.

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Beat the Bloodsuckers: Mosquito Control Awareness Week 2018

Each year Mosquito Joe recognizes the importance of Mosquito Control Awareness Week through our Beat the Bloodsuckers campaign. Our goal is to raise awareness in the communities in which we operate about the importance of mosquito control and the amazing work of non-profits like blood banks and Nothing But Nets. Although this week falls during one of our busiest months of the year, it does not stop our passionate franchisees from giving back in their communities. This year, National Mosquito Control Awareness Week (MCAW), recognized by the American Mosquito Control Association, fell on June 24th – June 30th, and it was a memorable week for Mosquito Joe.

Mosquitoes date back to over 100 million years, which means they’re not going anywhere anytime soon so it’s important to protect your families and furry friends. Not only are they nuisances who ruin your outdoor fun, but they can transmit dangerous diseases such as Zika, West Nile Virus and Eastern Equine Encephalitis (EEE). The diseases mosquitoes carry make them one of the deadliest creatures on earth, responsible for over 1 million deaths every year. Luckily, here in the U.S. we’re able to combat these pesky bugs with a professional mosquito control service like Mosquito Joe. Our franchisees are dedicated to spreading awareness about mosquitoes and the illnesses they cause as well as working to fight off mosquito populations in their local areas. MCAW brings professional mosquito control to light and we’re thankful for this opportunity to give back.

Beat The Bloodsuckers
This is Mosquito Joe’s sixth year participating in our Beat the Bloodsuckers campaign. Franchisees had the opportunity to partner with a local blood bank in their area or with our philanthropic partner, Nothing But Nets. Mosquito Joe locations across the country joined with local blood banks donating 10% of new customer sales from that week to their blood bank of choice. This year we were able to donate over $7,000 and partner with 26 blood banks!

For the second year in a row, Mosquito Joe partnered with Nothing But Nets, a global grassroots campaign that was established in 2006. Since then, they’ve raised over $65 million to help deliver 12 million bed nets to families in need, along with other crucial malaria interventions like diagnostic treatments and training of healthcare workers. A mosquito net sent to someone in need is just $10; for every new Mosquito Joe customer signed during MCAW, a net was sent! This year our company raised over $24,000, sending 2,413 life-saving nets during Mosquito Control Awareness Week to those in need!

Mosquito Control Awareness Graphic 2018

 

The Buzz!
Our amazing franchisees were out there rocking it in their local communities to spread awareness around the importance of mosquito control. Mosquito Joe locations were featured 131 times across the U.S. and secured 14 TV segments in just one week. We’re excited so many franchisees were able to further educate their communities on mosquito control, and how important it really is to keep our families and furry friends itch-free! Check out a few highlights below:

We’re very proud of our franchisees and so happy we were able to give back to these non-profit organizations by supporting the amazing work that they do through our 2018 Beat the Bloodsuckers campaign. Mosquito Joe continues to partner with Nothing But Nets through our ongoing MoJo Bites Back campaign. To support us in our mission, consider donating to our MoJo Bites Back campaign as we raise funds for malaria and bring awareness to malaria-stricken areas. It will only cost you $10 to send a net; make a difference for a family in need today!

Thanks to our participating franchisees, each blood bank that we partnered with, Nothing But Nets, and our AMAZING customers that helped make this year’s Beat the Bloodsuckers campaign the huge success that it was.

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Mothers of Mosquito Joe

In honor of Mother’s Day, we asked a couple of the many dynamic mothers of Mosquito Joe to buzz in on what business ownership means to them. Women represent a growing number of new business owners and mothers are a large part of that number. Mosquito Joe is fortunate to have so many awesome women dedicated to taking control of their careers and making outside fun again. Here’s what they had to share:

 

Owners of Mosquito Joe of Northwest Houston

Kate Gould – Mosquito Joe of Northwest Houston & S. Brazos Valley

Opened 2015

The pros to owning my own business are that I don’t have to worry about early morning daycare while I grapple with rush hour traffic to make it to my office. I am my office. I can work around the kids’ schedule and this allows me the freedom to take them to school, participate in school events, and always be a phone call away if they are sick or need to come home. As we grow in size and have folks in the office managing the day to day calls, I have more freedom to participate in family activities. College and high school graduation happens for two of my kids this month, and I will be able to travel to both ceremonies without taking vacation time away from myself.

As my kids grow older, I am also able to offer them employment in the office. They have the ability to have a summer job that pays them well, where they can learn about what I do and what it takes to run a business. This, for me, is probably the greatest bonus to running my own business. My kids really get a taste of the real world and an understanding of what it takes to be successful. I’m about to watch my eldest graduate with a bachelors in entomology, and she and I often help one another with bug identification or mosquito questions.

The biggest take away for me is that I am doing far more than earning a paycheck. I’m building a business one of them might want one day, and if they don’t, I’m creating a retirement vehicle for myself that will afford me all the time I need when it comes time for grandkids. Building a future for myself and my family is something I can’t put a price on. Showing my kids that you can be a mom, be involved, grow and manage a company is pretty huge. Especially, I think, for my girls. I much prefer proving that you can do anything you set your mind to, rather than just telling my kids they can!

 

Beth Sehlhorst – Mosquito Joe of East Cincinnati

Opened 2014

Owning my own business means setting an example and letting my kids be involved in the day to day. This gives them an opportunity to celebrate successes and work through challenges with me. Flexibility in my schedule to take care of little ones and working from home is nice too.

Mosquito Joe has positive ethics and moral values and a concept that relates to giving back. The business also allows us to spend time with our family and have more of a work-life balance. Having children of our own, we saw the business opportunity would not only benefit us, but could also help other families.

Owning a franchise with Mosquito Joe provides parents the flexibility to manage their business and to manage their home without missing a step.

We truly appreciate the women of Mosquito Joe for all that they contribute to our company. For more information on how you can join the Mosquito Joe family, click here to learn more. If you’re interested in becoming a Woman of Mosquito Joe, check out our blog series highlighting these amazing, strong women running their own businesses!

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Brad and Stephanie Simon | 2018 Rockstar Franchisees

Mosquito Joe of Arkansas has been a pioneer location for Mosquito Joe as a whole. The owners, Brad and Stephanie Simon, opened their franchise in 2013 and were among the first of our franchise partners. They now own five territories spanning across more than 300 miles and four hours of drive time. Since opening their franchise they have been able to achieve their ultimate goal: quitting their previous jobs and becoming their own boss while working together towards the same business objectives.

We are excited to celebrate that Brad and Stephanie have recently been named one of Franchise Business Review’s 2018 Rockstar Franchisees! After analyzing their research from over 27,000 franchisee surveys, across more than 300 leading franchise brands, Franchise Business Review was able to identify the best of the best in franchising today and we are thrilled that one of our very own franchisees has made the list.

In addition to this recent accolade, the Simons are part of Mosquito Joe’s Million Dollar Club, Maverick List (the MoJo franchisees believed to be going above and beyond at exceeding their business goals), and were recently named Franchisee of the Year at the Mosquito Joe 2018 Annual Convention.

We couldn’t be prouder of Brad and Stephanie for making the list and the positive example they’re setting for our system as a whole. We look forward to their continued growth and future success.

For more information on how you can become a Mosquito Joe franchisee and start working towards your own goals, request more information on our website. Start your discovery process today to see if you have what it takes to be your own boss and keep your neighborhood itch-free.

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Can’t Stop the MoJo | 2018 Franchisee Convention

Our Fifth Annual Franchisee Convention took us south of the border once again to Cancun, Mexico! Our theme was Can’t Stop the MoJo meant to celebrate our most successful year to date that included 234 territories open across 32 states. We had a wonderful week sharing ideas, learning from one another, and welcoming new faces to the MoJo family with over 300 attendees!

Mosquito Joe President Lou Schager kicked off the event with his State of MoJo address to cover our progress as a franchise system so far and our goals for the coming year. Keynote speaker, Scott Deming, discussed the impact that superb customer service, empathetic interactions, and self awareness can have on the success of a business. He left the crowd inspired to bring the MoJo brand to life and make a difference in the lives of our customers through personality, kindness, and superior customer service.

Throughout the week, franchisees attended a variety of breakout sessions in marketing, operations, and sales. These hour-long meetings offered franchisees the chance to learn about more nuanced topics in the mosquito control industry and specifically about the Mosquito Joe business model. New additions this year included two other keynote speakers on the topics of mosquito control and employment as well as more roundtable sessions. These shorter discussion-based sessions allow franchisees to discuss a variety of topics in smaller groups and a more relaxed environment. This year we were excited to induct 6 franchisees into our prestigious Million Dollar Club who serve as ambassadors to the system throughout the year.

Of course, we couldn’t leave Cancun without having a little fun! We started the week off with a welcome cocktail reception and dinner, which gave everyone a chance to unwind after a long day of traveling. Our highlight event, the annual awards dinner and ceremony, was the following night. This was our chance to recognize some of our standout franchisees from the previous year while enjoying great food and even better company. We closed out the week with an electric beach party Friday night, allowing everyone to relax after an extremely productive few days.

At every Convention, we are amazed at the growth of this company, and this year was no different. Our franchisees are the reason Mosquito Joe is such a successful business. Thank you to all of our franchisees, vendors, and staff who attended this year’s event to make it so special.


Join Us in 2019!

It’s not too late to join the MoJo crew for 2019’s Convention, which will also be in Cancun! If you’re interested in franchising with Mosquito Joe, please visit our Franchise Information page and give us a call today!

We can’t wait to see everyone again next year!  In the meantime, stay tuned to this blog for regular updates throughout 2018 as we continue to make outside fun again.

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How to Spread Some Cheer as a Business This Holiday Season

I think we can all agree there is a change in the air throughout the months of November and December. There is music playing everywhere, lights lining the streets, and an greater overall sense of generosity. We here at Mosquito Joe are incredibly lucky to have our families, roofs over our heads, and big holiday meals to bring us joy this season. Unfortunately, that is not the case for everyone. Charitable giving throughout the year is becoming more the norm for businesses (which is wonderful), but this time of year usually sees an increase in giving back from both individuals and companies alike. It may seem easier for large corporations with more resources to give back, but small businesses can make a huge impact on their local communities and lend a helping hand to those who need it most.

Just a little creativity and time can go a long way! Here are a few suggestions for ways that small businesses can give back this holiday season:

Mosquito Joe Maryland Food Bank

Food Drives

If you interact with customers on a daily basis, this is a great way to donate to a great cause and work together with your customers to do so! Mosquito Joe of Baltimore-Annapolis, for example, partners with the Maryland Food Bank each year to donate canned goods to local families during the holidays. On top of their own donations, Mosquito Joe will ask their customers to leave canned goods on their doorsteps during a set period of time, which they will pick up and drop off at the food bank.

Volunteer As a Team

Giving back doesn’t have to be in the form of money or food. Giving your time to a local organization is just as valuable. Having your employees volunteer as a team is a unique way to help those in need while encouraging team bonding! Consider volunteering at a local soup kitchen or food pantry, Habitat for Humanity, or gift-wrapping drive.

Donate a Portion of Sales

A simple way to make an impact with a local organization is to donate a portion of your business’ sales over a set period of time. If there is a charity near and dear to your business (or heart), choosing a recipient is fairly easy. If not, survey your employees to see which organizations mean the most to them. You can divide donations and even match those of your employees if you’re able.

Support The Troops

Many of our servicemen and women are away from their home and families during the holiday season. But there are a variety of ways you can reach out and let them know they are supported and loved from afar! Soldiers’ Angels Adopt-A-Family program allows you to donate to military families in need through gifts for the children and a grocery gift card so the family can purchase their holiday meal. You and your business can also join up with an organization like Operation Gratitude to host a collection drive for items to put into care packages that go to soldiers overseas.

Toys for Tots

Toys for Tots

Toys for Tots is a charity run by the United States Marine Corps that collects unwrapped toys throughout the months of November and December and distributes them to children in need throughout local communities. We hold a Toys for Tots drive here at Mosquito Joe Corporate every year. Visit the Toys for Tots website to find information on your local branch and how you can get involved in making a difference for a child in need this year.

Adopt a Family

Donating to charity can be difficult because you can’t usually see an immediate impact from your contribution. Adopting a family who needs assistance during the holidays is a wonderful way to see a personal and immediate result. You can make an even bigger impact by adopting a family as a business and contributing together! While there is no central organization responsible, simply Googling “adopt a family for the holidays” will bring up a list of organizations to partner with in your community. Many allow you to donate food, clothing, toys, and money.


While generosity throughout the holidays enhances the joy of the season, the giving doesn’t have to end come January. All of these ideas can be expanded beyond the holiday season to allow small businesses the opportunity to give back all year round. For example, Mosquito Joe teams up with Nothing But Nets all year long through our MoJo Bites Back campaign to provide mosquito-proof bed nets to families in Sub-Saharan Africa at great risk of malaria. You visit our donation page here for more information. It only takes $10 to send a life-saving net!

From all of us at Mosquito Joe, we wish you a safe and happy holiday season. May your days be merry and bright!

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A Salute to our Veteran Franchise Owners

Being based out of Virginia Beach, VA, we are surrounded by those who are serving or have served in the military on a daily basis. Many of our corporate employees are related to veterans or are veterans themselves, and about 20% of our franchise parters across the country are veterans as well. To honor their service and celebrate their success as entrepreneurs, we would like to highlight a few of our veteran Mosquito Joe owners and hear their stories.

Josh Lien, Mosquito Joe of Greater Austin (TX)

Josh Lien - Mosquito Joe of Greater AustinJosh is a prior US Army officer who served two tours in Iraq while on active duty.  After leaving the military, he still remained close to our military personnel working as a government contractor on training programs in both Iraq and Afghanistan.  He met his wife (also a veteran) at a salsa dancing event in Kabul, Afghanistan. Josh continued regular trips to Afghanistan after the birth of their first child in 2011, but when he received news that their second child was on the way, he elected to leave government contracting and open a Mosquito Joe franchise in Austin, TX, in order to spend more time with his budding family. He opened his first Mosquito Joe territory on the same day his 2nd child was born in April of 2014, and was joined by his parents, who moved from South Dakota to Texas during this same time to assist him with his business venture and to be close to their grandchildren.  Since then, he has expanded to four territories and experienced tremendous growth. Josh attributes his success to the work ethic and leadership skills he gained while in the Army, as well as to the support of his family.

Greg Polster, Mosquito Joe of Hilton Head and Coastal Georgia (SC and GA)

Greg Polster - Mosquito Joe of Hilton Head and Coastal GeorgiaGreg was born in Albuquerque as the son of an Air Force Vietnam veteran and went to college at Arizona State University. He joined the Army in 2003 and has since served in Afghanistan, Kuwait and Tanzania. As Greg transitioned from active duty, he looked for ventures through the well-known Boots to Business program, which helps service members explore the basics of starting their own business. Through a VetFran consultant he met at the program, Greg found Mosquito Joe and felt it was a great opportunity that allowed for flexibility and aligned with what he was looking for in a business. He’s currently in the Army Reserves and works as an Airborne Civilian Affairs Soldier. He is in his first season as a Mosquito Joe franchise owner and owns two territories.

Tim Sorrentino, Mosquito Joe of Camden and Gloucester Counties (NJ)

Tim Sorrentino - Mosquito Joe of Gloucester and Camden CountiesTim is a former infantry officer in the Army. He and his wife Kristen opened their Mosquito Joe location in the spring of 2017. Tim graduated from Rowan University with a BA in teaching, while simultaneously being commissioned as an infantry officer in the US Army. Serving part time in the army national guard and teaching for approximately four years, before being called to active duty in support of an Iraq deployment. Tim remained on active duty after the deployment where he served as a plans officer. He was then later deployed to Afghanistan to serve as a mentor to the Afghan Army. He obtained a Masters in Education Administration and an MBA from Villanova before separating from the army full time.

Robert Rummells, Mosquito Joe of West Richmond and the Peninsula (VA)

In 1984, Robert was living in Los Angeles playing semi-professional football for the San Fernando Valley Freelancers, part of the 18-team Valley League which played the High Desert League. Then, on January 14, 1988, Robert enlisted in the United States Army where he became an Army Ranger and was assigned to the 1st Ranger Battalion at Hunter Army Airfield in Savannah, GA. Robert retired from the US Army in March 2009 after a 22 year career that involved missions around the world in a variety of conflicts. Upon retirement, Robert also did two additional defense contractor jobs before working with Mosquito Joe. In his 5th season as a Mosquito Joe franchise owner, Robert and Christine own four territories and cover the areas of West Richmond and Northern Hampton Roads.


We certainly realize that protecting our neighborhoods from mosquitoes isn’t quite the same as defending our country, but we take great pride in helping veterans find new purpose in giving back to their community by using the same skill set the military gave them to own their own business. There are many other Mosquito Joe veterans not mentioned here, and we are honored to be partnered with all of them. We do participate in the VetFran program, which gives veterans $2,500 off the franchise fee. For more information on joining Mosquito Joe as a franchise partner, please visit our website and give us a call today!

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Lou Schager Comes on Board as New Chief Operating Officer of Mosquito Joe

Development has been a primary focus for us since Mosquito Joe began franchising in 2012, aiming to become the top mosquito prevention franchise in the nation. By growing strategically in target growth markets where our unique service was in high demand and sparking further development with our high customer satisfaction, we now proudly have 234 Mosquito Joe locations in operation.

Amidst one of our most successful development years in the brand’s five-year history, we hired new Chief Operating Officer Lou Schager. Lou joins the franchise with more than 26 years of naval experience, overseeing operations, logistics, safety and security for more than 16,000 personnel across three bases as the Commanding Officer of Naval Air Station Oceana.

“I gained great insight through my leadership opportunities while serving in the Navy,” said Lou. “Placing as much emphasis on building relationships as on making informed, strategic decisions led to high-level operational performance. When I was transitioning out of the military, I wanted to find an organization I could connect with on a personal level. Mosquito Joe fits both of those so well for me because our brand helps families enjoy their outdoors while also making entrepreneurial dreams come true for our franchisees.”

Through exposure to the brand as a loyal customer, Lou understood the unique opportunity Mosquito Joe offers to both consumers and franchisees with its unmatched concept. By joining the team, Lou looks to improve the training process for franchisees across the board – whether just joining the team or looking at multi-unit expansion opportunities. This streamlined approach will help maximize our efficiency and quality of services, and expand future growth opportunities.

“As a company goes through a normal life cycle from a start up to an established franchisor, leaders like Lou are critical to creating strong organizational systems designed to support rapid growth,” said CEO Kevin Wilson. “It’s important for us to continue providing the best support in the industry to coach our existing franchisees toward operational excellence as we continue to expand into new markets nationwide.”

We’ve celebrated three strong quarters of development in 2017, with 67 new territory openings so far this year– expanding presence in both new and existing markets nationwide. Now, we are focused on development opportunities in Chicago, Denver and in key markets throughout the Northeast and California. With Lou onboard, we are well-positioned to get these new locations up and running quickly.

Welcome to the team, Lou!

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The Mosquito Joe Million Dollar Club: Kurt and Melissa Godwin

2016 was the first year that some of our franchise owners made $1 million dollars or more in gross revenue.  As we like to say, they joined The Million Dollar Club. This was not only a big milestone for the Mosquito Joe franchise as a whole, but it was a tremendous victory for these business owners and the hard work they put in each and every day. Reaching the million dollar mark is an amazing achievement, one that has continued into 2017.The Million Dollar Club

We could talk all day about what it takes to join this club, but who better to describe their journeys than the members themselves? Our blog series, The Mosquito Joe Million Dollar Club, visits with different franchise owners to talk about their franchising story. This week, we talked with Kurt and Melissa Godwin, Owners of Baltimore-Annapolis. Kurt and Melissa were some of our first franchise partners, joining Mosquito Joe in 2013. They currently own 6 territories and are completing their second year as members of The Million Dollar Club. Check out our conversation with them below!

Why did you start looking into franchising, and why did you ultimately choose Mosquito Joe?

Million Dollar Club

We didn’t want to go it alone in business. We chose Mosquito Joe because we liked the product, we liked the branding, and we liked the corporate team that introduced us to the concept. We also liked that the business framework was set up and ready to go on day one.

What do you enjoy most about being a franchise owner?

We like being our own bosses and being in control of our destiny. Our decisions determine our success. But, we also very much enjoy employing other people and giving hard working people opportunities and chances for success that they may not have gotten other places.

Who are the primary employees in your business and how do they contribute to your success?

We have an office manager, a routing specialist, a tech ops manager, and 22 technicians. All serve vital parts of our business. Our office manager keeps the office staff organized and pointing in the right direction as well as motivated. Our routing specialist helps keep all our trucks moving, and organized as efficiently as possible. And our technicians, of course, are the face of the business in the field and critical to our success.

Describe your current business operation: how many employees, how many trucks, how many territories?

We are operating six territories with 11 MoJo vans. We have six full time employees and 22 part time employees.

What is one piece of advice you would offer to first year Mosquito Joe franchisees?

Don’t underestimate the amount of hard work required during the busy season. Make sure you have a partner or spouse who can either help or at least understand what demands will be required during the busy season. Plus, realize that in dealing with the public, there will always be difficult people. Do not let the 10% of people who complain let you forget about the 90% that are happy with the service. Respond to problems, but don’t let it bog you down emotionally.

What is one piece of advice you would offer to someone just beginning their search for a franchise opportunity?

Make sure to find the opportunity, the model, and the mindset that works for you. You need to be happy about what you’re doing and be passionate about the success.

How did you feel becoming a member of the Million Dollar Club?

Melissa and I were both ecstatic. Hitting a goal like the Million Dollar Club was a great milestone on the way to creating a great and successful business that will continue to thrive as it grows. I think it also validates the MoJo concept and helps us to mentor others that are new. I also believe the recognition of those who have made it helps to motivate others for higher performance.

Where do you see your Mosquito Joe business in the next 2-3 years?

We would like to continue growing our 6 territories and anticipate revenue in excess of $3 million operating 16-18 trucks, with a resultant increase in personnel, creating more employment opportunities for new people as well as advancement for our current and loyal employees.

 

 

 

 

 

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The Mosquito Joe Million Dollar Club: Brad and Stephanie Simon

2016 was a big year for Mosquito Joe for many reasons. Aside from growing national recognition and establishing ourselves as a leader in the mosquito control industry, it was the first year that some of our franchise owners made $1 million dollars or more in gross revenue!  As we like to say, they joined The Million Dollar Club. This was not only a big milestone for the Mosquito Joe franchise as a whole, but it was a tremendous victory for these business owners and the hard work they put in each and every day. Reaching the million dollar mark is a tremendous achievement, one that will hopefully propel them to greater heights.

Mosquito Joe Million Dollar Club

We could talk all day about what it takes to join this club, but who better to describe their journeys than the members themselves? Our newest blog series The Mosquito Joe Million Dollar Club visits with different franchise owners to talk about their franchising story. This week, we talked with Brad and Stephanie Simon, Owners of Mosquito Joe of Arkansas. Brad and Stephanie were some of our first franchise partners, joining Mosquito Joe in 2013. They currently own 5 territories and are going into their second year as members of The Million Dollar Club. Check out our conversation with them below!

Why did you start looking into franchising, and why did you ultimately choose Mosquito Joe?

We looked at franchising because we had the desire to own and manage our own business but had no prior business ownership experience. The majority of new businesses fail within a very short period of time, so we did not want to take the risk of starting from scratch and figuring out everything on our own. We knew that buying into a proven system with a corporate support team and team of franchisee peers would greatly increase our chances of success.

Ultimately, we chose Mosquito Joe because we had never heard of mosquito control services in our area. It was a need that was not being fulfilled by anybody else in our market, so the business opportunity was there. Even though we had never heard of Mosquito Joe, there was a very strong brand image that kept grabbing our attention as we researched potential franchises. If we were attracted to the Mosquito Joe brand in our search, then we knew it would create a memorable impression for our potential customers.

Mosquito Joe Million Dollar Club

What do you enjoy most about being a franchise owner?

We always had separate careers. Brad was in business analytics, and Stephanie was in the medical field. Being franchise owners has allowed us to build something together with the same goals – something we had never done before. It has allowed us to spend more time together as a family and develop many new friendships with other franchisees across the country. Additionally, we have seen the impact our business has on our employees. Helping provide a paycheck for our employees and helping them start or grow their career is extremely rewarding.

Who are the primary employees in your business and how do they contribute to your success?

Our employees are the key to our business’ success and always will be. As we have grown, we have given more and more responsibility to our employees and observe their behavior to see who steps up as our leaders. We have created new roles for the key employees as they demonstrate such leadership qualities and competency at the job. We now have an Office Manager that oversees all customer communications including new customer sales, invoicing, and general customer service. We also have a Lead Technician for each office location. All technicians report to the Lead Technician, and the Lead Technician is responsible for his territory’s routing, equipment maintenance, and technician scheduling. As we have grown, we are also adding a Field Manager that all Lead Technicians report to. The Field Manager is responsible for overseeing all field operations to ensure all of our territories are operating under the same standards. Each role is unique and none is more important than the other.

Describe your current business operation: how many employees, how many trucks, how many territories?

We operate 5 territories over a very large land area. Even though all 5 of our territories border each other, there is more than 4 hours of drive time and more than 300 miles from one end to the other. To manage these proximity challenges we have 3 “satellite” offices/warehouses separate from our main office in which technicians report to, supplies are stored, and trucks are stored. We currently have 25 employees and 13 trucks spread across our 5 territories.

What is one piece of advice you would offer to first year Mosquito Joe franchisees?

The one piece of advice we give new franchisees is to follow the system. Any successful business will take time to build a solid foundation. There is no need to buy in to a franchise system and then try and reinvent the wheel. Franchises are successful because there is a proven system in place. If you follow the system, then your chances of success are very good. Straying from the system will likely lead to frustration and prolong your business’ development.

What is one piece of advice you would offer to someone just beginning their search for a franchise opportunity?

Mosquito Joe Million Dollar Club

Someone beginning their franchise search needs to first consider their goals and expectations. What do you want to accomplish with your business, and are those expectations realistic for the franchise opportunity you are considering? Not all opportunities are the right opportunity. It’s tempting to get caught up in what appears to be a great opportunity, but it is critical to consider if the franchise opportunity can fulfill your goals.

How did you feel becoming a member of the Million Dollar Club?

Becoming a member of the Million Dollar Club was very exciting, but in no way do we want to view it as the finish line. We view the Million Dollar Club as a milestone toward our long-term goals. It is very exciting to see our business’ projections on paper become a reality, and it encourages us to push ourselves to the next level.

Where do you see your Mosquito Joe business in the next 2-3 years?

In 2-3 years we hope to see our business as one of the more respected companies in the areas we operate in. We hope to be consistently running revenues in the multi-million dollar level, create new positions of leadership for key employees, and be the employer of choice in our area providing excellent pay and full benefits. On a personal level, in 2-3 years we would like to see our business operating in a routine that allows us to have minimal involvement in the day-to-day operations of the business and be more involved in local volunteer and charity causes that we have a passion for.

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